Made in Zhejiang Certification

2024 Social Responsibility Report

Ningbo Chuangxian Bearing Co., Ltd.

April 2025

Social Responsibility Report

Ningbo Chuangxian Bearing Co., Ltd. is an excellent enterprise specializing in bearing production, located in the scenic and conveniently accessible Jiulong Lake Scenic Area. After decades of hard work and innovation, Ningbo Chuangxian has demonstrated the exquisite craftsmanship of the Chinese bearing industry with its professional quality and good reputation. As a pioneer in bearing production, Ningbo Chuangxian focuses on independent research and development, bringing together a team of experienced senior experts and equipping multiple professional production lines to continuously develop high-quality office automation bearings, power tool bearings, robot bearings, and automotive bearings with independent intellectual property rights. With high-quality products, excellent market share, and innovative achievements with rapid development, it demonstrates the professionalism and quality of the enterprise!

I. Social Responsibility Emphasizing Cultural Construction

The values of Ningbo Chuangxian Bearing Co., Ltd. have gone through three stages of development and improvement: germination, development, and maturity. Senior leaders personally organized personnel from all levels of the company to summarize the success factors, advantages, and challenges faced in the development since the establishment of the company. Combining the excellent corporate culture factors accumulated and precipitated during the company's development, the company's mission, vision, values, and development direction were formulated. After communication at the employee meeting, the core mission, vision, and values in the corporate culture were finally finalized and confirmed:

Senior leaders attach great importance to the dissemination and penetration of core values and corporate culture. Through various meetings such as annual summary commendation meetings, business meetings, new product development meetings, and quality meetings, customer exchanges, employee forums, company bulletin boards, and various activities, the corporate culture is interpreted and disseminated to employees and stakeholders, effectively promoting the implementation of the corporate culture, thereby uniting employees and influencing suppliers and customers.

To ensure good interactive communication, senior leaders systematically ensure smooth communication between the organization and employees and relevant parties, establishing multiple communication channels, using media such as suggestion boxes, various meetings, publicity windows, and websites to publicize the company's values, development direction, and goals to employees and relevant parties, and conduct timely interactive communication with employees and relevant parties on various issues. See the table below for details:

Two-way Communication

II. Social Responsibility of Pursuing High-Quality Products and Services

The company believes that the greatest social responsibility of an enterprise is to provide customers with high-quality products and services, and this belief has always been at the heart of the company's operations. The purpose of business operations is to make profits, but the way to make profits is to create value for society. Therefore, we constantly strive for progress and innovation.

The company has successively introduced ISO9001 quality management system certification, ISO14001 environmental management system, and ISO45001 occupational health and safety management system.

To fulfill its responsibilities in ensuring the quality and safety of products and services provided by the organization and guide the organization to assume the main responsibility for quality and safety, the company attaches great importance to the construction of the quality management system. While strictly controlling product quality and meeting various standard indicators, a complete quality management system has been established.

Currently, the company has formulated a series of quality control measures covering all aspects from product design, raw material procurement, product manufacturing, product inspection, performance testing, packaging and transportation to customer service, effectively guiding and supervising the quality control work of various departments; at the same time, the company takes meeting customer requirements as the standard, and is responsible for each specialized department, earnestly grasping the continuous improvement of product quality.

III. Social Responsibility of Complying with National Laws and Regulations

The company's products, services, and operations mainly affect aspects such as quality and safety, environmental protection, energy conservation, comprehensive resource utilization, safe production, and public health. The company strictly follows national laws and regulations such as the Environmental Protection Law, the Air Pollution Prevention and Control Law, the Water Pollution Prevention and Control Law, and the Safe Production Law. In the past three years, the company's wastewater, waste gas, and noise have all met national and local emission standards; the company has processed and disposed of all industrial solid waste, with a 100% hazardous waste disposal rate; the company's pollution control facilities are managed by dedicated personnel, and the discharged pollutants meet national standards, with the total emissions kept within the controlled range.

The company is very concerned about potential public concerns regarding its products, services, and operations in the future, concerning quality and safety, the environment, energy consumption, comprehensive resource utilization, and public health. It actively researches countermeasures and makes preparations in advance. To this end, the company has formulated an "Emergency Preparedness and Response Control Procedure" that fully incorporates these public concerns into its system regulations.

All of the company's business activities and operations are constrained and supervised by corresponding rules and regulations and codes of conduct. The company has cultivated a business environment that respects laws and ethics, and at the same time, it has established a complete system of rules and regulations and codes of conduct to guide and constrain employee behavior, ensuring that the organization complies with ethical conduct during its operations.

In terms of quality and safety, the company actively fulfills its responsibilities, strictly implementing industry standards and laws and regulations. The company firmly believes that superior performance and reliable product quality are key to product competitiveness. Quality is formed throughout the entire product life cycle, including research and design, trial production, testing, manufacturing, distribution, service, and use. Therefore, various factors affecting product quality throughout the product life cycle must always be under control; full-process, full-staff participation in total quality management must be implemented, enabling the company to continuously provide products that meet quality standards and customer satisfaction, establishing a corporate image of superior quality, and wholeheartedly serving customers.

In terms of environmental protection, the company controls harmful substances throughout the entire process, from raw material procurement to production. Each year, based on the management system's operational performance and the results of the annual management review meeting, targets and management plans for continuous improvement are formulated and implemented and broken down to each responsible department. The administrative department tracks progress every quarter, achieving continuous improvement in environmental, energy resource, and safety management performance.

In terms of safe production, the company has always adhered to the work principle of "paying attention to safety, prevention first." Starting with cultivating employees' safety awareness and conducting three-level safety education, it adopts safety training for different positions, provides labor protection supplies, and pays pension and work-related injury insurance for all employees, ensuring that all employees master the safety knowledge and skills required for their positions to guarantee the personal safety of employees. The company organizes annual free physical examinations for employees in positions exposed to occupational hazards. If any diseases are found during the physical examination, they are reminded and medical treatment is arranged.

Growth and development are crucial for employees. The company attaches importance to talent introduction and cultivation, providing employees with career planning and organizing various corporate training programs to enhance employee quality. Based on the basic principle of "matching people to jobs and making the most of people's talents," two career development paths, management and professional, have been formed, giving employees the choice of career development direction, ensuring that the company's optimized human resource allocation creates good promotion channels for employees, achieving mutual growth between employees and the company.

IV. Focus on Employee Culture and Health

In addition to focusing on safety in production, the company also attaches great importance to employee culture and health. This is mainly reflected in our efforts to create a comfortable working and living environment for employees, such as offices and workshops, canteens, sports and leisure, reading and entertainment, etc.

The company adheres to the principle of "people-oriented," regularly holds employee representative meetings to promptly address employee concerns; guarantees employee salary increases; gradually reduces the labor intensity of frontline employees; employee rewards and punishments are open and transparent, curbing injustice; and provides warmth and humane care to employees in difficulty, such as providing hardship subsidies, enhancing employees' sense of belonging and identification with the company.

V. Win-Win Development for the Company and Employees

The company focuses on a win-win situation for the company and its employees. While the company is steadily developing, it provides employees with a good working environment, suitable living conditions, and competitive salaries and benefits. In its daily operations, the company pays close attention to employee complaints. When employee complaints arise, it promptly coordinates with relevant departments to understand the situation and handle it as quickly as possible to eliminate employee dissatisfaction, allowing them to wholeheartedly engage in their work, learning, and life with joy.

In addition, the company conducts an annual employee satisfaction survey. After statistical analysis, a report is generated, and targeted improvements are made. This work is carried out continuously year after year, achieving good results, and employee satisfaction has increased year by year.

Based on the sense of responsibility of the corporate culture, the company's senior leaders advocate creating value for society. According to the company's development direction and strategic priorities, supporting local economic and industry development, education and cultural undertakings, public facility construction, environmental construction, and charitable causes are considered key areas of support for public welfare, and public welfare activities are actively and effectively carried out.

In short, social responsibility is a responsibility that should be fulfilled by pioneers and is the best way to give back to society. We will strive to achieve this from beginning to end.

Ningbo Chuangxian Bearing Co., Ltd.

April 10, 2025